Merchant Relationship Officer

Join Indodana's dynamic sales team as a Merchant Relationship Officer in Tangerang! This pivotal role bridges the gap between our innovative financial solutions and the merchants who power Indonesia's economy. You'll be the face of Indodana, nurturing strategic partnerships that drive mutual growth. In this fast-paced environment, you'll leverage your sales acumen and relationship-building skills to onboard new merchants and expand our reach across Indonesia. With Indodana's commitment to financial inclusion and technology-driven solutions, you'll have the opportunity to make a tangible impact on Indonesia's digital economy.

As a Merchant Relationship Officer, you'll be responsible for identifying, qualifying, and onboarding new merchants for our platform. You'll build and maintain strong relationships with potential clients, demonstrating Indodana's value proposition and driving conversions. This role is perfect for a proactive, results-driven professional who thrives in a collaborative environment and is passionate about helping businesses succeed.

📋 Tanggung Jawab Pekerjaan

• Identify, qualify, and onboard new merchants for Indodana's platform.
• Build and maintain strong relationships with potential clients, demonstrating Indodana's value proposition.
• Drive conversions and ensure merchant satisfaction through regular check-ins and support.
• Leverage sales tools like Salesforce and HubSpot to track and manage the sales pipeline.
• Collaborate with cross-functional teams, including product, marketing, and operations, to ensure a seamless onboarding experience.
• Analyze market trends and competition to identify opportunities for growth.
• Develop and implement sales strategies to achieve quarterly and annual targets.
• Provide regular reports and presentations to stakeholders on sales performance and market insights.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum 3 years of experience in sales, business development, or a related role in the financial services industry.
• Proven track record of achieving sales targets and driving revenue growth.
• Strong understanding of the Indonesian market and fintech landscape.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships.
• Proficiency in English (both written and spoken).
• Familiarity with CRM tools like Salesforce or HubSpot is a plus.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

🛠️ Keahlian

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